Terms of Sale

CORALBRIDGE · Shopping Information

Terms of Sale.

These Terms of Sale apply to purchases made through coralbridgeshop.com. Your seller is CORALBRIDGE 8 TRADING LLC, trading as CORALBRIDGE.

Read these terms together with our Terms of Service, Shipping Policy and Return and Refund Policy. Mandatory rights under applicable law remain unaffected.

1. Placing an order

You must be legally able to enter a purchase agreement or have appropriate authorization. Provide accurate contact, billing and delivery details and review your order before payment.

You must be authorized to use the selected payment method. Payment methods available for your order are displayed at checkout.

An order acknowledgment confirms that we received your order. Order acceptance is confirmed by the dispatch confirmation.

2. Products and included contents

Product pages identify the item, dimensions, materials and included contents. Check this information before ordering.

Furniture, candles, plants and other styling accessories shown in photographs are not included unless expressly listed.

Colors can appear different because of screen settings and lighting. Wood grain, stone texture and other natural characteristics can vary between individual items. These variations do not excuse supplying goods materially different from their description.

Follow the installation, use and care instructions supplied with the item and stated on its product page.

3. Prices, taxes and payment

Prices are displayed in U.S. dollars (USD) and include applicable taxes.

Standard shipping is free on all orders to supported delivery addresses, with no minimum order value. No additional tax, customs duty, import fee, handling charge or delivery charge is payable upon receipt.

The amount payable is shown before you submit your order. Changes to future prices do not change the price of an accepted order.

4. Availability and order errors

If an item is unavailable, an obvious pricing error occurs, payment cannot be verified or delivery cannot be provided, we will contact you.

We will not substitute a different item or charge an increased price without your agreement. If we cannot fulfill the order, payment collected for the unfulfilled goods will be refunded promptly.

5. Delivery coverage

Orders are dispatched from the United States to the contiguous 48 U.S. states and Washington, D.C.

We do not deliver to Alaska, Hawaii, U.S. territories or outlying islands, international destinations, or APO, FPO and DPO military postal addresses.

If an unsupported address is mistakenly accepted, we will contact you and cancel the order with a full refund unless you provide a supported address before dispatch. No additional shipping surcharge will be requested.

6. Processing and delivery estimates

Order processing takes 1–3 business days after order confirmation and successful payment. Standard transit takes an estimated 3–5 business days after dispatch. Estimated total delivery time is 4–8 business days.

Business days are Monday–Friday, excluding U.S. federal holidays. Delivery dates are estimates rather than guarantees.

If we cannot dispatch within the stated processing period, we will notify you, provide a revised estimate and give you the option to accept the delay or cancel for a full refund. We will obtain consent where required by law. If the order cannot be fulfilled or required consent is not obtained, we will cancel the unshipped order and refund it promptly.

Tracking details are emailed after dispatch. Contact us for assistance with delayed or missing deliveries.

7. Changes and cancellation

Email us promptly if you need an address change, order change or cancellation. If an order has not been dispatched and can be stopped, we will cancel it and issue a full refund.

Changes may not be possible once processing or dispatch has progressed. If the order has shipped, you may return it under our Return and Refund Policy.

8. Returns

You may request a return within 30 calendar days after receiving your order, including if you change your mind.

For change-of-mind returns, items must be unused, undamaged and in their original condition, with included parts. Use original packaging where possible or suitable protective packaging. These conditions do not prevent you from reporting goods that arrived damaged, defective or incorrect.

All returns are handled within the United States. Contact support@coralbridgeshop.com for instructions, the designated return address and a prepaid return label or another return arrangement paid for by us.

We pay return shipping for both change-of-mind returns and damaged, defective or incorrect item returns. No restocking fee, return administration fee or refund processing fee is charged.

Do not send goods to our registered business address unless customer service instructs you to do so.

9. Refunds

We inspect returned goods and issue the applicable refund within 3 business days after receiving them. If a problem affects your return, we will explain it within that same period.

Refunds are made to the original payment method. For an eligible full return, the refund includes the amount paid for the returned item and applicable tax included in that amount. No original shipping charge is deducted.

Your bank or payment provider may require additional time to display the credit after we issue the refund.

10. Damaged, defective, incorrect or missing items

Contact us with your order number and a description of the issue. Photographs can help us understand damage or incorrect goods.

We will investigate and arrange an appropriate refund or replacement. If a return is required, we will pay its shipping cost. A carrier tracking entry does not prevent you from reporting a delivery problem.

11. Applicable rights and law

Nothing in these terms excludes liability, warranties, rights or remedies that cannot lawfully be excluded.

Kentucky law and applicable U.S. federal law govern these terms, without depriving you of mandatory consumer protections available under applicable law.

Changes to these terms apply prospectively. Terms applicable when an order is placed continue to govern that order unless a change is required by law or agreed with you.