Privacy Policy

This Privacy Policy explains how CORALBRIDGE 8 TRADING LLC, trading as CORALBRIDGE, collects, uses and discloses personal information when you visit coralbridgeshop.com, make a purchase or contact us.

Information We Collect

Depending on how you interact with our store, we collect:

• Contact information, such as your name, email address, delivery address, billing address and telephone number if provided.

• Order information, including products purchased, transaction amounts, payment status, delivery information and return records.

• Communications, including customer service messages and information you provide about an order.

• Technical and browsing information, such as your IP address, browser, device information, pages visited and interactions with the store.

• Marketing preferences and consent choices, where applicable.

Payment details are processed by the payment providers available at checkout. We receive transaction information needed to manage your purchase, rather than unrestricted access to your complete payment card details.

How We Use Information

We use personal information to:

• Process payments and fulfill orders.

• Send order confirmations, delivery updates and return or refund information.

• Provide customer service and resolve complaints.

• Maintain and improve the store.

• Detect fraud, protect accounts and secure transactions.

• Maintain accounting and business records and meet legal obligations.

• Send marketing communications where permitted by law and in accordance with your preferences.

You can unsubscribe from marketing emails using the unsubscribe link in those messages. Order and customer service communications may still be sent when necessary.

Shopify and Service Providers

Our store is hosted on Shopify. Shopify processes information to operate the storefront, checkout and related services.

We disclose information as needed to service providers supporting payments, shipping, customer service, website operation, security and other business functions.

Shopify may also process information for its own purposes as described in its privacy policies, including providing and improving services and, where applicable, services involving interactions across merchants.

For information about Shopify’s practices and privacy choices, visit:

https://www.shopify.com/legal/privacy/consumers

We may disclose information when required by law, to protect legal rights or in connection with a business transaction such as a merger or transfer of assets.

Cookies and Similar Technologies

The store uses cookies and similar technologies for functions such as keeping items in your cart, operating checkout, remembering preferences and protecting the website.

Depending on the services enabled on the store, these technologies may also support analytics and advertising.

You can manage cookies through your browser and through privacy controls provided on the website, where available. Blocking essential cookies may affect shopping and checkout functions.

Advertising and Privacy Choices

Where applicable law provides rights to opt out of targeted advertising or the sale or sharing of personal information, you may exercise those rights through available website privacy controls or by emailing support@coralbridgeshop.com.

Certain advertising-related disclosures may qualify as a sale, sharing or targeted advertising under applicable law, even when no money is exchanged.

Where required by law, applicable opt-out preference signals, including Global Privacy Control, will be treated as requests to opt out.

Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order management, accounting, legal compliance and dispute resolution.

We use reasonable administrative and technical safeguards to protect information. No method of storage or transmission is completely secure.

International Processing

Shopify and other service providers may process information in the United States and other countries. Where required, applicable safeguards are used for international transfers.

Your Rights

Depending on your location and applicable law, you may have rights to access, correct, delete or obtain a copy of your personal information, withdraw consent or opt out of certain processing.

Email support@coralbridgeshop.com to submit a request. We may need to verify your identity before acting on it. Authorized agents may submit requests where permitted by law.

We will not discriminate against you for exercising applicable privacy rights. If a request is denied, you may contact us to appeal where an appeal right applies.

Children

Our store is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information.

Third-Party Websites

Links to other websites are provided for convenience. Their privacy practices are governed by their own policies.

Changes

We may update this policy to reflect changes in our services, practices or legal requirements. Material changes will be communicated as required by applicable law.

Contact

CORALBRIDGE 8 TRADING LLC
Trading as CORALBRIDGE
7763 Route 40 West
Oil Springs, KY 41238
United States

Email: support@coralbridgeshop.com

Customer service hours: Monday–Friday, 9:00 a.m.–4:00 p.m. U.S. Central Time, excluding U.S. federal holidays.