Shipping Policy

This policy applies to orders placed through coralbridgeshop.com, operated by CORALBRIDGE 8 TRADING LLC.

Dispatch Location

All orders are dispatched from the United States.

Delivery Coverage

We deliver to addresses in the contiguous 48 U.S. states and Washington, D.C.

We do not deliver to:

• Alaska or Hawaii.

• U.S. territories, including Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa and the Northern Mariana Islands.

• U.S. Minor Outlying Islands.

• APO, FPO or DPO military postal addresses.

• Destinations outside the United States.

If an unsupported address is mistakenly accepted, we will contact you and cancel the order with a full refund unless you provide a supported address before dispatch. No additional shipping surcharge will be requested.

Free Standard Shipping

Standard shipping is free on all orders to supported delivery addresses.

There is no minimum order value. No shipping, handling or remote-area surcharge is charged.

Order Processing

Orders are processed within 1–3 business days after order confirmation and successful payment.

Processing includes preparing and packing the order before handing it to the carrier.

Transit Time

Standard transit takes an estimated 3–5 business days after dispatch.

The estimated total delivery time, including processing and transit, is 4–8 business days.

Business days are Monday–Friday, excluding U.S. federal holidays. These are estimates rather than guaranteed delivery dates.

Tracking

We will email a dispatch confirmation with tracking details after your order has shipped.

Tracking information may not update immediately after the label is created. Contact us if you need help checking a shipment.

Taxes and Charges

Prices are displayed in U.S. dollars (USD) and include applicable taxes.

Orders are shipped domestically within the supported U.S. delivery area. You will not be asked to pay additional taxes, customs duties, import fees or delivery charges upon receipt.

Delays

If we cannot dispatch your order within the stated processing period, we will notify you, provide a revised dispatch estimate and give you the option to accept the delay or cancel for a full refund.

We will obtain any consent required by applicable law. If the order cannot be fulfilled or the required consent is not obtained, we will cancel the unshipped order and issue a full refund promptly.

If a dispatched order is delayed, contact us so we can investigate with the carrier and help resolve it.

Missing or Damaged Deliveries

If an order does not arrive, arrives damaged or contains an incorrect item, email support@coralbridgeshop.com with your order number and a description of the issue.

We will investigate and arrange an appropriate replacement or refund. If a return is needed, we will pay the return shipping cost.

A carrier tracking entry does not prevent you from reporting a delivery problem.

Address Changes and Cancellations

Check your delivery address carefully before placing an order. Contact us promptly if a correction or cancellation is needed.

We can make changes only if the order has not progressed too far in processing or dispatch. If an order is returned to us as undeliverable, we will contact you to arrange a suitable resolution.

Contact

Email: support@coralbridgeshop.com

Customer service hours: Monday–Friday, 9:00 a.m.–4:00 p.m. U.S. Central Time, excluding U.S. federal holidays.